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1. |
100% stocked! All products displayed are in stock and ready for
immediate despatch. Stock levels are displayed for your convenience, our
shopping system automatically removes products from this site when they
go out of stock. We do not operate a backorder
system. |
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2. |
Net 1on1 Ltd
(our parent company) is a long established business trading from an
industrial park in Watford. We do not trade behind a PO Box
address, customers are welcome to visit our warehouse. |
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3. |
Online order tracking. You can track the progress/status of your
order using the online tracking code supplied in your order confirmation
email. |
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4. |
FREE guaranteed next day delivery for all orders of £70 or more.
FREE Royal Mail 1st Class delivery for all
orders of £30 or more. |
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5. |
FREE heavy duty batteries supplied with all electrical products
purchased. |
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6. |
All orders are shipped under plain wrap with no indication of the
contents. Packing documents are placed inside your package not stuck on
the outside, to avoid anyone reading what you have ordered.
Your confidentiality is our highest priority. |
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7. |
We understand that when
purchasing goods by mail order they may not be quite what you expected.
That is why we offer a no quibble 14 day
exchange or refund guarantee* If an item is unsuitable simply return
it to us unused with its hygienic seal intact (where applicable - not
all products are supplied with a hygienic seal). |
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8. |
We realise that as a
consumer you have a choice, this is why we are
100% committed to your total satisfaction. We have a
dedicated customer support team during
office hours that will deal with any queries or problems you may have in
a professional and efficient manner. |
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9. |
Payments on your credit
card statement will display as Net 1on1 Ltd, giving
no indication of the nature of your purchase. |
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| 10. |
Quality control! We welcome customer comments and suggestions.
Products that fail our customers are not good for business and are
removed from our catalogue immediately. |
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Thank you for
taking the time to read this page. If there is anything you are unsure
about, or you have any comments or suggestions please contact us and one
of our customer support staff will be happy to assist you. |
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